Privacy Policy

Privacy Policy for Luxury Helicopter Ride Dubai

Introduction

Welcome to https://luxury-helicopter-ride-dubai.terratrek.net (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from our users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://luxury-helicopter-ride-dubai.terratrek.net.
  2. All applications, services, and products offered under the Luxury Helicopter Ride Dubai brand.
  3. Interactions through various communication channels such as emails, newsletters, calls, and SMS messages.

Please note that this policy does not extend to third-party platforms or services accessed through links on our website, as they have their own privacy policies governing data handling.

Processing Activities

When you engage with us in the following ways:

  1. As an authorized user, utilizing our applications and services.
  2. Visiting any of our websites linked to this Privacy Policy.
  3. Subscribing to receive communications from us, including newsletters or promotional emails.
  4. Making purchases on our platform.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details associated with your user account, such as login credentials (username and password).
  2. Payment Information: Transaction details and payment methods stored for purchase processing.
  3. Financial Information: Your financial records, including bank account numbers or cardholder information (encrypted and securely stored).
  4. Purchase Information: Order history, product preferences, and customization options.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs (to enhance user experience and analytics).
  6. Location Data: Geographic coordinates and location-based services usage (if enabled by you).
  7. Feedback and Reviews: Comments, suggestions, and ratings provided by users to improve our services.
  8. Social Media Information: Publicly available data from social media platforms when users choose to log in or share content through such channels.
  9. Product Interest: Details about products viewed, added to carts, or purchased on our website.

We collect this data through various means: user input forms, account settings, browsing activities, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in delivering services, subject to their privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: Ensure basic functionalities of the website, such as user authentication.
  2. Preference Cookies: Remember user preferences and settings to personalize content.
  3. Analytics Cookies: Track website usage and gather analytics data to improve performance and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when the purpose for data collection is fulfilled, we securely delete or anonymize the information.

Security Measures

To protect your personal data, we have implemented robust security measures:

  1. Encryption: All sensitive data, both in transit and at rest, is encrypted using industry-standard protocols.
  2. Secure Third-Party Processing: We engage secure third-party service providers to process data on our behalf, ensuring they adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing personal data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect or solicit personal information from children, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to restrict the processing of your personal data, in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: You can file appeals or complaints with us or relevant data protection authorities if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Protection Officer using the information provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, concerns, or requests related to privacy and data protection:

  • Email: [email protected]
  • Address: Privacy Officer, Luxury Helicopter Ride Dubai, [Street Address], [City, State, Zip Code]